Security Resources, Inc., doing business as Door Resources (“Door Resources,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit doorresources.com (the “Site”), request or receive our door installation and repair services, or participate in our SMS text messaging program.

By using the Site or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Site or provide us with your information.

1. Information We Collect

We may collect the following types of information:

• Contact information, such as your name, mailing address, email address, and phone number.
• Service information, such as appointment details, job scheduling data, and service history related to door installation and repair work.
• Communication information, including records of calls, emails, and text messages exchanged with us, and your consent preferences for SMS communications.
• Technical information, such as your IP address, browser type, and device information, collected automatically when you visit the Site.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage service appointments;
• Notify customers when a technician is en route to a scheduled appointment;
• Notify technicians when a new job has been added to their work schedule;
• Respond to inquiries and provide customer support;
• Improve our services, website, and internal operations; and
• Comply with legal obligations.

3. SMS Text Messaging Program

Program Name: Door Resources Appointment Alerts SMS Messaging

Program Description: This SMS program is operated by Door Resources and is sent to (1) existing customers and (2) Door Resources employees/technicians regarding door installation and repair services. Customers receive a text notification when a technician is on the way to their scheduled appointment. Technicians receive a text notification when a new job has been added to their work schedule.

Message Frequency: Message frequency varies based on job scheduling activity. You may receive one or more messages per appointment or job assignment.

Message and Data Rates: Message and data rates may apply. Charges depend on your mobile carrier and plan.

Support / Contact Information: For help with this program, reply HELP to any message, call us at 404-361-8360, or email service@doorresources.com.

Opt-Out Instructions: You may cancel this SMS program at any time. Text STOP to any message you receive from us. After you text STOP, we will send you a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

Terms and Conditions: For the full terms governing this SMS program, please see our Terms and Conditions.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions regarding privacy, please review this Privacy Policy or contact us at the information listed above.

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.

No mobile information, including phone numbers and SMS opt-in or consent data collected through our SMS text messaging program, will be shared with any third parties or affiliates for marketing or promotional purposes. This applies to all categories of information described in this Privacy Policy.

We may share information only in the following limited circumstances:

• With service providers who perform functions on our behalf (such as scheduling software or payment processing), and who are contractually obligated to protect your information and use it only to provide services to us;
• When required to comply with applicable law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Door Resources, our customers, employees, or others; or
• In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may opt out of SMS communications at any time by texting STOP to any message from us. You may also contact us directly using the information below to update your communication preferences or ask questions about the personal information we hold about you.

7. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this page with an updated effective date. Your continued use of the Site or our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Security Resources, Inc. DBA Door Resources
5025 Courtney Dr.
Forest Park, GA 30297
Phone: 404-361-8360
Email: service@doorresources.com

© 2026 Security Resources, Inc. DBA Door Resources. All rights reserved.